Data privacy

Privacy Statement

Table of Contents

 1. Purpose and responsible party
 2. Links to third party websites
 3. Copyright limitations
 4. Personal information and the type of personal information we collect
 5. How we use your personal Information
 6. When we share personal Information
 7. Where we store and process personal Information
 8. How we secure personal Information
 9. How long we keep personal Information
10. Your right to access, to correct, and to delete your personal information
11. Change to this Privacy Statement

1. Purpose and responsible party

1.1. Johannes Grau, one of leading producers for cutaway-models,  is committed to the responsible handling and protection of personal information. This Privacy Statement (“Statement”) provides important information about how Johannes Grau and its subsidiaries (“we,” or “us”) handle personal information.

1.2. You can contact us as described below at any time with questions or concerns about our privacy practices:
Johannes Grau
Daimlerstraße 26
73274 Notzingen
Telephon:+49 (0)7021 / 865133
Telefax: +49 (0)7021 / 865134

2. Links to third party websites

2.1. This website may contain hypertext or other links to external third party websites or third party content. The links and content is provided as-is, for convenience, and without any liability. Third party links and content may be subject to third party terms. We provide no warranty and accepts no liability for such external third party websites or content (including disclaiming any liability arising from any claim that the content of an external website linked to this website infringes the intellectual property of a third party).

2.2. This website uses Google Maps and you can calculate the direct route from your address to us.  Please note that the use of Google Maps and data obtained from the Google Maps service is subject to Google's terms of use (in German) and the additional terms and conditions for Google Maps (in German) described below: 

Die Nutzungsbedingungen für Google Maps finden Sie hier.

Die Datenschutzerklärung von Google Maps können Sie hier einsehen.

3. Copyright limitations

Anyone may copy or distribute information found within these web pages including the design or layout of the pages or any images thereon for commercial l use without owing an obligation to us, unless otherwise stated on the particular materials or information to which a restriction on free use applies.

4. Personal information and the type of personal information we collect

4.1. Personal information means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

4.2. There is a subset of personal information, which is sensitive. This kind of sensitive personal information is generally defined as any information related to racial/ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, other medical information including biometric and genetic data, or sexual life or preferences. In some instances, sensitive personal information may also include criminal allegations or convictions, precise geolocation information, financial and bank account numbers, or unique identifiers such as government-issued social security numbers, driver’s license, and passport numbers.
We don’t collect and process any sensitive personal information, only if we have mentioned this specifically. For example, if you purchase something from us or subscribe to our services, we will ask you explicitly for payment information, such as financial or bank card information, and other information necessary for us to process the transaction.

4.3. We collect, use, disclose, transfer, and store personal information when needed to provide our services and for our operational and business purposes as described in this Statement.
You can access our website and download information without providing any personal details. We don’t collect personal information from you without your permission. If you set up an account, or register for an event, request information, purchase or use our services, or request customer support, we may ask you to provide information such as your name, address, phone number, email address, user name and password.
In addition, our servers, logs, and other technologies automatically collect certain information to help us administer, protect, and improve our Services; analyse usage; and improve users’ experience. We share personal information with others only as described in this Statement, or when we believe that the law permits or requires it.

5. How we use your personal information

We process personal information for these service- and business-related purposes

a. Account setup and administration: We use personal information such as your name, email address, phone number, and information about your device to set up and administer your account, provide technical and customer support and training, verify your identity, and send important account, subscription, and Service information.

b. Personalization: We use personal information to deliver and suggest tailored content such as news, research, reports, and business information and to personalize your experience with our services.

c. Marketing and events: We use personal information to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, and online.

d. Research and development: We use personal information for internal research and development purposes and to improve and test the features and functions of our Services.

e. Legal obligations: We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (i) under applicable law, which may include laws outside your country of residence; (ii) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence; (iii) to enforce our terms and conditions; and (iv) to protect our rights, privacy, safety, or property, or those of other persons.

6. When we share personal information

We share or disclose personal information when necessary to provide Services or conduct our business operations as described below. When we share personal information, we do so in accordance with data privacy and security requirements. We may occasionally share non-personal, anonymized, and statistical data with third parties. All of our employees and contractors are required to follow our data privacy and security policies when handling personal information.

We partner with and are supported by service providers. Personal information will be made available to these third-party service providers parties only when necessary to fulfil the services they provide to us, such as software, system, and platform support; direct marketing services; cloud hosting services; advertising; data analytics; and order fulfilment and delivery. Our third-party service providers are not permitted to share or use personal information we make available to them for any other purpose than to provide services to us.

We will share personal information when we believe it is required, such as:

a. To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside your country of residence.

b. In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings)

c. To protect our rights, users, systems, and Services.

7. Where we store and process personal information

Within the context of growing globalization your personal information may be stored and processed outside of your home country. We take steps to ensure that the information we collect is processed according to this Privacy Statement and the requirements of applicable law wherever the data is located.

We take appropriate steps to ensure that personal information is processed, secured, and transferred according to applicable law. In some cases, we may need to disclose or transfer your personal information within us or to third parties in areas outside of your home country. When we transfer personal information from the European Economic Area to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data.

8. How we secure personal information

We take data security seriously, and we use appropriate technologies and procedures to protect personal information. Our information security policies and procedures are closely aligned with widely accepted standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. We use, for example additional security measures like SSL encryption.

9. How long we keep personal information

We retain personal information for as long as we reasonably require it for business or legal purposes, but in any case, no longer than 20 years. In determining data retention periods, we take into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.

10. Your right to access, to correct, and to delete your personal information

We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information.

10.1. Access to personal information: If you request access by written to your personal information, we will gladly comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).

10.2. Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information by written; however, this is not always possible due to legal requirements and other obligations and factors.

11. Change to this Privacy Statement

We reserve the right to modify and change this Statement from time to time. In the event of a modification, we will update the Statement on the Website. You will be bound by the most current version of the Statement on the Website.

So finden Sie uns

Johannes Grau Schnittmodelle
Daimlerstr. 26-28
73274 Notzingen

Telefon:0 70 21 - 86 51 33

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